Legal
Terms of Service
These Terms of Service ("Terms") govern your access to and use of the website claritycompassai.com (the "Site") and the consulting services (the "Services") provided by Clarity Compass Consulting, LLC, a Colorado limited liability company doing business as Clarity Compass · AI ("Clarity Compass," "we," "us," or "our").
By using the Site or engaging our Services, you agree to these Terms. If you do not agree, please do not use the Site or engage our Services.
1. Who May Use the Site
You must be at least 18 years old and capable of entering into a binding contract to use the Site or engage our Services. If you use the Site on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
2. The Services
Clarity Compass provides AI strategy and workflow consulting Services, including audits, workflow design and buildout, content and visibility systems, team activation workshops, and ongoing advisory engagements, as described on the Site and in individual engagement proposals.
Engagement scope, deliverables, timeline, and fees are defined in a written proposal that you accept before work begins. The proposal, together with these Terms, forms the agreement between us for that engagement.
3. Free Clarity Call
A Clarity Call is a complimentary 30-minute consultation. It is for fit, scoping, and exploration. No advice provided during a Clarity Call constitutes a formal engagement, and no fees apply unless and until you accept a written proposal.
4. Fees and Payment
Fees are set in each engagement proposal. Project work is typically priced as a fixed fee. Retainers are billed monthly in advance. All fees are in US dollars unless stated otherwise.
Invoices are issued electronically and are due as stated on the invoice. Unpaid amounts may be subject to a late fee of 1.5% per month or the maximum permitted by law, whichever is lower.
You are responsible for any taxes that apply to your purchase, other than taxes on our income.
5. Your Responsibilities
To deliver Services effectively, we rely on your timely cooperation. You agree to:
- Provide accurate information and the access, materials, and approvals we need.
- Respond to questions and review deliverables in a reasonable timeframe.
- Be honest about constraints, risks, and what is and isn't working.
- Use any deliverables only as permitted by the engagement proposal and these Terms.
6. Intellectual Property
Our IP. The Site, brand, methodology, frameworks, and any tools or pre-existing materials we use to deliver Services remain our property.
Your IP. Your business information, documents, and materials you share with us remain yours.
Deliverables. Unless the engagement proposal says otherwise, upon full payment we grant you a perpetual, non-exclusive license to use the final deliverables for your internal business purposes. We retain the right to use the underlying methodology, anonymized learnings, and any general know-how on other engagements.
7. Confidentiality
We treat your non-public business information as confidential. We will not disclose it except as needed to deliver Services, with your permission, or as required by law. This obligation continues after the engagement ends.
8. AI and Output Disclaimer
Our Services involve the design and use of AI-assisted workflows. AI systems can produce inaccurate, incomplete, or biased output. We design workflows with human review steps and reasonable safeguards, but we cannot guarantee the accuracy, reliability, or suitability of AI-generated output. You remain responsible for reviewing, approving, and using all output before relying on it for any decision, communication, or filing.
9. No Professional Advice
Our Services are consulting Services. We are not your lawyer, accountant, financial advisor, or licensed professional in any regulated field. Nothing we provide constitutes legal, tax, financial, or other professional advice. You should consult qualified professionals where appropriate.
10. Warranties and Disclaimers
We will perform Services with reasonable skill and care. Except as expressly stated in an engagement proposal, the Site and Services are provided "as is" and "as available." We disclaim all other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
11. Limitation of Liability
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost revenue, or lost data, even if advised of the possibility. Our total aggregate liability for any engagement will not exceed the fees you paid us for that engagement in the twelve months preceding the claim.
12. Termination
Either party may terminate an engagement as set out in the engagement proposal. If no termination terms are specified, either party may terminate on 30 days' written notice. You remain responsible for fees earned through the termination date.
13. Refunds and Cancellations
See our Refund & Cancellation Policy, which is incorporated into these Terms.
14. Governing Law and Disputes
These Terms are governed by the laws of the State of Colorado, USA, without regard to conflict of law principles. Any dispute will be brought exclusively in the state or federal courts located in Denver, Colorado, and both parties consent to personal jurisdiction there.
15. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top. Continued use of the Site after changes are posted means you accept the updated Terms.
16. Contact Us
Questions about these Terms? Email admin@claritycompassai.com.
Clarity Compass Consulting, LLC, doing business as Clarity Compass · AI.
Denver, Colorado, USA.